Capital CrestInsurance
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Policy Service Center

Help with your policy.

Everything you need as an existing client. If you are not sure where to start, call us at (301) 381-8220.

File a claim

If anyone is hurt or in danger, call 911 first. Then report your claim to your carrier using the claims number on your policy documents or ID card, as soon as it is safe. Not sure who to call? Contact us and we will point you to the right claims line and help you through the process.

Call (301) 381-8220

Billing and payments

Pay through your carrier's payment portal or the instructions on your bill. If you have a question about an amount, a due date or a payment plan, we are glad to help.

Ask about a bill

ID cards and proof of insurance

Need an ID card or proof of coverage for a lender, landlord or the DMV? Tell us what you need and we will send it promptly.

Request proof of coverage

Client Center

Sign in to our secure client portal to view your policy details and documents.

Open Client Center
Policy change or proof of coverage

Send us a request.

Please do not include Social Security numbers or payment card numbers. For urgent claims, contact your carrier directly.

Need a hand?

Our team is happy to help with anything on your policy.